How to navigate the role of Scheme Executive: A guide for Gen Z

As Gen Z begins to enter the property market, many find themselves drawn to sectional title properties and may even take on roles as scheme executives or trustees. These positions are crucial for the effective management of these properties, yet they come with their own set of challenges, particularly for younger trustees who might be new to such responsibilities.

The biggest challenge for Gen Z trustees often revolves around their lack of experience and knowledge of the complex legislation and processes involved in managing a sectional title scheme. The role’s demands, including attending meetings, addressing resident concerns, overseeing maintenance, and making crucial decisions, require significant time and effort. Additionally, the fiduciary responsibilities and potential legal and financial liabilities can be daunting without prior experience.

Comprehensive sectional title training courses

The first step in supporting Gen Z trustees is providing them with comprehensive training on all relevant legislations such as the Sectional Titles Schemes Management Act and the Prescribed Management Rules. Fitzanne Estates offers sectional title training courses specifically designed to cover these areas in detail. Providing new trustees with access to guides, templates, and best practices can help them make informed decisions and effectively carry out their duties.

Mentorship and guidance

Pairing a new Gen Z trustee with an experienced and knowledgeable mentor can significantly ease their transition into this role. A mentor can provide guidance, advice, and support, helping the new trustee understand the nuances of their responsibilities and the unique dynamics of their particular scheme. This relationship is vital for building confidence and ensuring that new trustees feel supported as they navigate their responsibilities.

Enhanced communication strategies

Effective communication is fundamental in managing a Sectional Title Scheme. Encouraging open and transparent communication between the Gen Z trustee, other trustees, the managing agent, and the Body Corporate is essential. Establishing clear channels for sharing information, raising concerns, and collaborating on decisions can help ensure that everyone is on the same page and that the management of the scheme runs smoothly.

Leveraging technology

Utilising digital tools and platforms can greatly benefit Gen Z trustees, who are likely more comfortable with and used to using technology. These tools can help streamline various trustee tasks such as document management, communication, and decision-making. By incorporating technology into their role, Gen Z trustees can work more efficiently and effectively.

Active participation and managing expectations

It is also important to actively engage Gen Z trustees in discussions and decision-making processes. Encouraging them to take on projects or lead initiatives that align with their skills and interests can leverage their unique perspectives and contribute positively to the community.

Setting realistic expectations about the time commitment and responsibilities involved in being a trustee is crucial. Providing guidance on how to balance these duties with other personal and professional commitments can help prevent burnout and ensure their long-term success in the role.

To effectively support Gen Z trustees in their roles within sectional title schemes, it is crucial to provide them with the necessary sectional title training courses, resources, mentorship, and tools they need to succeed. By doing so, we enhance the operation of the Sectional Title Schemes and empower a new generation of leaders within the property management industry.

Fitzanne Estates is committed to supporting these young professionals. Our sectional title training courses are tailored to equip new trustees with the knowledge and skills they need to excel.

Download our eBook for new scheme executives now.

Read more:

Top three most important property features for Millennial and Gen Z homebuyers

Exploring Multi-Generational Living Trends in South Africa

Why in-person Sectional Title Trustee Training works best

3 Property management trends for 2024 Scheme Executives must know about

Media contact:  Cathy Burroughs, +27 82 222 9198,

More about Fitzanne Estates

Fitzanne Estates (Pty) Ltd is a Property Management Company that can sufficiently administer your property investment to the benefit of the Landlord, the Body Corporate, and the NPC – Non-Profit Company. Services include Letting, Sectional Title Management, Full Title Management (NPC – Non-Profit Company) and Sales.


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