Choosing the right tenant is a decision that carries long-term consequences. A strong application can offer peace of mind and stability. A poor one can lead to late payments, property damage, and drawn-out disputes. That’s why careful screening is such a vital part of any letting process.
At Fitzanne Estates, tenant screening forms part of our comprehensive letting services and is handled through our trusted tenant screening agency process. For landlords handling this step independently, there are a few warning signs that often go unnoticed but can signal potential trouble down the line.
Here are five red flags to watch out for when reviewing tenant applications.
-
Incomplete or inconsistent information
When an applicant leaves out key details or submits information that doesn’t quite line up, it’s worth taking a closer look. It could be something small, like a missing phone number for a reference. Or it might be more serious—dates that don’t match between previous residences and employment, unexplained gaps in their rental history, or job titles that are different across documents.
These inconsistencies aren’t always malicious, but they raise valid questions. In our experience, reliable tenants are upfront and clear. If someone is evasive at the application stage, you may face the same issues once the lease is signed.
-
A History of missed payments or debt
A credit check isn’t about demanding perfection. Many people carry some debt, and life doesn’t always go according to plan. But a pattern of unpaid accounts, defaults, or judgments is different. It shows that the applicant may struggle with consistent financial responsibility.
Reviewing this part of an application should be more than a tick-box step. Look at the context, ask follow-up questions where needed, and don’t hesitate to request supporting documents. A letting agency with proper tenant screening systems in place can guide you through these checks without overstepping legal boundaries.
-
Vague or uncooperative references
Most applications will include contact details for previous landlords and employers. These references are there to confirm key details: payment reliability, general conduct, and employment status. But if the reference avoids giving direct answers, won’t return your calls, or seems overly enthusiastic without offering substance, it’s worth looking closer.
Some applicants will list a friend or relative rather than a legitimate reference. A good question to ask is whether the person giving the reference had anything to lose or gain based on the applicant’s behaviour. And if you sense something is being glossed over, trust that instinct.
-
A Pattern of frequent moves
People relocate for many reasons. New jobs, changing family needs, or better opportunities. But when an applicant has changed addresses several times over a short period, it may point to instability. This isn’t always a dealbreaker, but it does require further inquiry.
Ask why they moved each time. Were they asked to leave? Did they break leases early? Is there a pattern of conflict with landlords or other tenants? You’re not looking for perfection, but you are looking for reliability. Long-term tenants make your job easier and reduce the risk of costly vacancies.
-
Reluctance to share supporting documents
A responsible tenant understands that some paperwork is necessary. If someone pushes back against supplying basic documentation—ID copies, proof of income, bank statements—it’s a signal to slow down.
Common excuses include “I’ll send it next week” or “I don’t feel comfortable sharing that.” While privacy is important, transparency matters too. You’re handing over access to a valuable asset. If the applicant won’t meet basic requirements, it may be a sign they’re not ready to enter a binding agreement.
A practical approach to protecting your investment
Letting out a property involves more than signing paperwork and handing over keys. It’s an ongoing responsibility. At Fitzanne Estates, we manage the process from start to finish—marketing, tenant screening, lease agreements, inspections, and communication.
Tenant screening is part of that service because we know what’s at stake. With over 40 years of experience, we’ve refined our processes to protect both the property and the landlord.
If you’re looking to let out your property and want to avoid the stress of sifting through risky applications, our team is ready to help. We’ll manage the tenant screening professionally and thoroughly, as part of a fully integrated letting service tailored to your needs.
Contact Fitzanne Estates, a leading property rental agent in Pretoria, about our letting services for your security, and peace of mind – every step of the way.